How it works

How it works

In a Nutshell:

  • We take back ALL* items bought from us (New and Pre-loved) for cash or store credit.
  • We also buy gently-used kids’ clothes from select brands that share our vision. See the list of brands we love.
  • We check and prepare these items and sell them in our Pre-loved Shop to support our mission to close the loop.
Just as we make shopping Pre-loved easy for you, we want the same for selling Pre-loved to us. Sell to us in 3 easy steps!
*We give a 5% discount on your next purchase as a token of thanks for items that we can no longer resell.

Sell your kids’ clothes to us in 3 easy steps!

Step 1a

1. Collect what you want to sell

We buy back everything bought from Kloop (New or Pre-loved) and also other clothes from sustainable and fair fashion brands that are in gently-used condition.

Step 2

2. Send the clothes to us (with free shipping!)

When you have 10 pieces or more to sell – pack your clothes in a box, request a shipping label and drop it off with DHL. 

Step 3

3. Sit back and wait for our offer!

We check the items, calculate pay-out and send you an offer – you can choose cashback or store credit. Find out how we calculate pay-out.

A FEW OTHER THINGS TO NOTE:

  • For hygiene reasons, we don’t take back nor sell Pre-loved underwear. We also no longer buy Pre-loved Bodysuits & Pyjamas.
    • We sell and buy mid to premium-tier brands, from smaller business that share our vision on sustainability to bigger brands that produce beautiful & durable clothes we have tested with our own kids. Since we buy them back, we want to ensure they are quality that can be passed on.
  • If you have items from us that are ripped or heavily stained but still wearable but are no longer sellable, we are happy to take them back along with your qualified items, to recycle or donate. We will not be able to give you cash or store credit for them but as a symbolic token, you will get a 5% off your next purchase.