Items Condition

ITEM CONDITION

We are passionate about giving clothes a second (and third…) life and although we will never sell anything we wouldn’t buy for our own kids, we want to make sure you receive clothes in the condition you expect.

Below is a quick guide on the different item conditions of the clothes in our Pre-loved Shop. This should also give you an idea on how we estimate Resale Value (for Pay-out calculation).

Condition: NEW WITH TAGS

Clothes as you would buy them from a traditional shop, with tags on. 

Depending on the brand, we typically sell these for up to 40% off the original retail price.

Condition: LIKE NEW

Clothes that have no obvious or visible signs of wear (no fading, pilling, etc.) that they look like new. 

We sell these items for up to 50% off the original retail price.

Condition: GENTLY USED

Clothes that have been obviously washed and worn but are in very good condition. No stains, rips or very visible signs of wear (if ever, hardly noticeable unless inspected closely – this will be noted transparently on the listing). 

We sell these items for up to 65% off the original retail price.

Condition: WELL WORN

Clothes that have been enjoyed and loved! These are in wearable condition but may have some visible pilling, small stains and areas that have been repaired (these will be noted transparently on the listing). 

We sell these items for up to 75% off the original retail price.